KEY-BAK has been in the business of helping working people and businesses confidently secure their keys and ID badges for over 70 years. In that time, we have learned some of the things that professionals and businesses need to thrive. While the product must 1st solve their problems, it’s also true that who they buy it from matters. Here are 3 of the top reasons why you should only depend on KEY-BAK to secure your ID badges, access cards and keys.
1. No Containers, No Excuses.
Most people know KEY-BAK for our reliability and longevity. We routinely run into folks that have been using the same retractable keychain for years, and sometimes even decades. We pride ourselves that most of our KEY-BAK products are made right here in the USA from globally sourced materials. From the Original Series, Mini-Bak®, and Sidekick™, to the Super48®, MID6, and more. Our machines form the springs, our patented reels, and the housings. Our people assemble the components, package, and prepare your orders for distribution all from our California headquarters.
But wait. There is another benefit to buying from KEY-BAK, it's the assurance that we'll have the products you and your business need on time when you need them. Anything that states, “Made in the USA with Globally Sourced Materials” comes from our Southern California facility, so you can rest assured your order won’t get stuck on a container ship, get held up in customs, or delayed due to the myriad of supply chain problems many overseas vendors are facing right now. That’s how we’ve done it since 1948 and like the adage says, "if it isn’t broke, why fix it"?
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2. We Keep Our Promises
We have 6 core values at KEY-BAK we hold dear:
- WOW OUR CUSTOMERS
- SUPPORT THE TEAM
- BE PROACTIVE
- DELIVER RESULTS
- BE POSITIVE
But the Core Value that may matter most is our commitment to:
KEEP OUR PROMISES
At KEY-BAK, we work every day to keep our promises to our customers, partners, and to each other. That means our products must last, and we ship on time, every time. If we don’t hold up our commitments, let us know how we can make it up to you.
3. Our Timely Response is Guaranteed
We know how important it is to you and your business to receive timely order acknowledgements, art approvals, order updates, shipping notifications, and yes, even invoices. That’s why our Customer Service team guarantees to respond to you within 24 hours, Monday through Friday. It’s just 1 more way we can WOW OUR CUSTOMERS and help make sure buying from KEY-BAK is painless and worry free.