Reviews

Based on 483 reviews
Great product!

Item delivered was just as advertised and arrived quickly! Very satisfied with the level of service and fulfillment time!

Weak Kevlar cord.

I bought the stronger one but still ,the Kevlar cord was broken in a few months !!! Before I bought the sidekick carabiner item and the same problem was broken also, they lied not heavy duty stuff.

Weak

The small ring attached to the flashlight open easily and you lost it without you notice,

Weak !!!!

I bought this and I lost it in one week !!! The ring chain was broken very quickly too weak ,I dint notice when felt,don't spend you money.

lead custodian

I'm a custodian so I am always unlocking & locking doors all night long! I have a standard key reel which I've had for about 2 years now & it still works as well as it did when I first got it!

Retractable Key Holder

I bought 2 of the retractable key holders with the carabiner and the first one broke a week after I had it. The 2nd one I used everyday for a year or so and the little plastic piece the fabric wraps around that ties the carabiner to the keyback on the product broke. I wrote to the company because they have a free replacement warranty if anything breaks, but was told that I had to ship the broke product back for the replacement to be sent. This I have a problem with. If the product would perform as is advertised, I would not need to pay for shipping to get the broke piece back to the company. If the company wants it back, they should mail me a shipping label so i can ship it back to them. I feel if they want it back they can pay for it. I refuse to pay for shipping back to them. It has been sometime now since I have used the retractable key holder and now I am missing it. Not sure if I am ready to spend more money at a company that feels that the customer should pay for shipping bad items back from them. I would be interested in getting 2 more of the retractable key holders but not sure if they are now made any better so they don't break.

All I will use.

I work in a hospital and have several keys on me at all times, I actually use two of these at one time. I have wore out about 8 of these over the years. The secret with these guys is doing a re-tie where the kevlar string meets the key loop before the kevlar cord lets go and retracts inside the case where it cannot be retrieved. The round case where the string reel sits is glued together making string unretrievable. If the case was held together by a screw in the center you could open the case and re-string your key loop, but I imagine they would'nt sell as many of these if you could.
They carabineers used to be an issue but they got that sorted out. I tuck the keys in my front pockets because the spring reel is not capable of supporting all the weight of my key sets without sagging but this is no problem as I consider this key holder as a way of securing the keys to my person so as not loose them by laying them down and forgetting to grab them before I walk away from a job.
Like I mentioned, I carry lots of a keys everyday and this is the only key chain holder I will use. I've converted several of my co-workers over to these and they are all satisfied as well.

Bad quality

The little strap on the back to fix on duty belt broke after not even two weeks. Would definitely not recommend!

love it

I love this. It is perfect. Love the retractable cable, it is strong and works perfectly. The only problem I have with it is that I have had it for about 3 or 4 years now, and when I walk or lay on the ground the ball comes out and when I stand the keys end up down by my knees. I wish it had some kinda of door or something that would securely hold the keys in the holder until you needed it. I have tried both the belt loop and the clip, I am having the same problem with both. I have tryed multiple potions on my belt and still happens. It does get annoying when your walking and it happens.

But other than that it is awsome, and very strong. There are no signs of wear on the cable or the retract wheel and the belt holder is still as strong as ever

5 Years without any issues. Thank you Key-Bak

I forgott to write a review earlier, 5 years to late is still good. Now where i explained to my colleague why this is the best option to go with i remembered. My Key-Bak is still working very good and im looking forward buying my next one here when this one breakes(eventually, but i dont think this will be very soon). Great job guys, keep it up

I carry my smartphone on a KeyBak!

This key reel is perfect for a smart phone! I never worry about breaking the screen in my pocket. The belt clip and Kevlar cord is SO secure I have NO worries about theft. I also never have to fumble to re-attach the phone to a carrier.

RMO68

Sturdy, well-made product, which functions as intended. Highly recommended by me.

RMO, Finland

Excellent, sturdy product. Just as expected. I use it every day. Thanks for producing these!

Everything was great. The key

Everything was great. The key chain works very well.

Great AMERICAN made product!

I received my item fast and as described. Not only that but Key-Bak responded to my emails quickly and professionally, and also followed up with me after I received my item. Top knotch service and products. Thank you for keeping the American dream alive with great well built American made products!

Super48

I love the super 48 heavy duty key holder. I always buy from this company.
They worked great

LOCK 48

Great way to keep keys from getting lost. You can remove your carkeys, and then replace them. I do like the product!

works like a charm.

works like a charm.

Life saver

Awesome product! No loner look for keys all day!

D Kiser - Facilities Technician

Love this!! I have lots of keys and no other ring would hold them in place while moving around during the day. This unit does it with ease and I would highly recommend it!!

KEY-BAK NOT!!!!

I purchased two of these KEY-BAKs and they are the worst!!!! I have used this type of device for two decades and have never had an issue. I have literally was locked out of my car three times in less than 6 weeks and now don't use this "KEY-BAK" anymore!! Each time the KEY-BAK didn't retract fast enough as I was getting out of my car and left me locked out with my keys inside and the carabiner attached to the loop on my pants. Thankfully I have understanding friends and who had to pick me up, take me to my home to get my spare car key and then take me back to where I got locked out of my car. If you don't drive I guess this device would be awesome but I do and it has been a disaster for me.

Strongest Available

Use it for my flyfishing wading staff.

Special Order

I recently made a special order for the Super48 Heavy Duty key holder. I already have two of the other models and wanted this model with the heavier duty Kevlar string. This is a special order item. I wanted this key holder because it has the quick release key ring as well as the locking tab to lock the retractor. The key holder works as advertised and the retractor is very strong as advertised. The only issue I have is the belt clip does not hold the key bak still. Instead, the metal belt clip is made to allow the body of the key bak to freely rotate 360 degrees. This makes it a little difficult engaging/disengaging the locking tab while it is on your belt because the key bak moves around while you're trying to push on the locking tab (which is already pretty stiff/tight to activate). All in all, I still like the key bak the best and use this model exclusively.

Love it. Works great.

Love it. Works great.

Quality seems to have declined

I had an older badge holder that was excellent, until a pet chewed decided to turn it into a chew toy… I ordered a new holder, which was a slightly newer “model” but same product. Unfortunately, it feels flimsier than the old one (e.g. you can hear the plastic creaking when it moves, feels lighter, not put together as tightly, etc.). The new holder broke within a few months with fairly normal use (I work a desk job, nothing industrial or heavy duty). After a bit of negotiation with customer service, I was sent a new badge free of charge. However, this one has the same feel of lower quality than the original new holder. If something was changed in recent years to make these cheaper to produce, I would recommend switching back. I’d buy the old version again any day, but not these new ones. I’ll just use the cheap ones provided free at my job.

Key holder review

Excellent so far; bought another for a colleague at Ace Hardware in non-KeyBak packaging

Excellent quality

Long cord, easily retracts, works flawlessly every pull. The ability to lock into place is also a feature of great use and reduces the annoying swinging badge. I am an ER nurse with badge buddies, a key fob, and sharpies on my badge holder and have destroyed other retractable cords. Highly recommend this to anyone needing a quality badge/key/fob holder. Note: the 4' KEY-BAK is bigger by far that the round ones.

Great product

The metal carabiner is great and the Keyback retractor works like a charm

Great Item

Perfect fit for my work id badge. I can trust it is going to retract for years to come. Always great to by an American made product too!

The Best!

Fantastic product, great price, excellent service, quick delivery.

Works great

Lightweight but strong. I can already tell the cord will hold up better than the chain on my last retractable. If I had one complaint it's that the ID badge attachment isn't removable. It just sort of hangs there

Didn't get what I ordered

I only got one of the item I ordered two of. I've called, emailed twice, and no one has helped. Very disappointed.

Tough and long enough

I needed this for a trailer box. This is the only on long enough and tough enough for the application. Thank you.

We put a Yeti church

We put a Yeti church key on the The Sidekick and attached it to our Yeti cooler. It works great. Also, KeyBak provided top notch customer service.

Wrong Product Shipped - Slow to correct

It has been nearly a month since I received the wrong product. The logistic side of Key-Bak is very slow and I still don't have the correct product ordered. I have called three times to try to move the process along. This slow logistical response time is very unusual in today's marketplace.
Thanks,
D. Bird

I bought 3 keychains from

I bought 3 keychains from you guys and within the first week, in fact a couple of days probably 2 to 3 days after I opened it the chain got a kink in it and won't roll, I had to throw it away I called the company and they're sending me a new one.

Very durable lightweight and convenient

Very durable lightweight and convenient . Will continue to use this brand

Nope

I messaged the company about how my order was wrong and I got no response. The product I received did not have a belt clip like the info said it would. Very disappointed.

I was not expecting the

I was not expecting the locking key feature so that is a plus. I find the holder working fine so far and look forward to years of use. The long cord is a plus. Thanks for the great product.

GREAT Keychain!!!

This is a GREAT key chain!!! Before I bought this one, I was using the traditional "old school" type that has the metal retractable chain and was constantly fighting with the thing to get it to pull out completely. It was always catching, and I had to pull it at an awkward angle to finally get it extended to its full length. NOT with this key chain though!!! The Kevlar coated cord pulls out to its full length effortlessly and never catches like my other one. Thank you for making such a wonderful product for a line of work that often overlooked or ignored!!!

Good Key Retractor Company

I have tried several key retractors to help secure my keys and have found the KEY-BAK retractors to be of the best quality.

great product

allows to keep keys organized and easy to use

Great key Chain

I use this for work and absolutely love it!! Holds all of my keys and always works

Love it

This is so handy! It holds so many keys.

Its nice yo know that

Its nice yo know that my keys are always in the same secure location and don't play "Jingle Keys" as I'm walking down the halls at work. The cover keeps them secure and silent when I perform my daily duties.

Perfect!

Great service, excellent product.

Much better than work provided one

This product is much better than the one I bought from my company. It is able to hold my badges and keys while the old one would stay unwound down to my knee.

It's load rating is probably much higher than I needed, but I am satisfied with it.

Amazing!

Very good product, though a bit expensive

Read Our Reviews

Let customers speak for us

483 reviews
Great product!

Item delivered was just as advertised and arrived quickly! Very satisfied with the level of service and fulfillment time!

Weak !!!!

I bought this and I lost it in one week !!! The ring chain was broken very quickly too weak ,I dint notice when felt,don't spend you money.

Weak

The small ring attached to the flashlight open easily and you lost it without you notice,

Weak Kevlar cord.

I bought the stronger one but still ,the Kevlar cord was broken in a few months !!! Before I bought the sidekick carabiner item and the same problem was broken also, they lied not heavy duty stuff.

lead custodian

I'm a custodian so I am always unlocking & locking doors all night long! I have a standard key reel which I've had for about 2 years now & it still works as well as it did when I first got it!