Shipping Policies

Shipping Information

Website purchases are charged a flat shipping fee based on the order total, unless otherwise stated in a current promotion. Please allow 1-5 business days for your order to process before it is shipped. Deliveries occur Monday - Friday.

  • U.S. Purchases $49.99 and less - $5.00 for U.S. Priority Mail or $15.00 for UPS Ground
  • U.S. Purchases $50 or more - $10.00 for U.S. Priority Mail and $25.00 for UPS Ground
  • Canada Purchases $49.99 and less - $10.00 for U.S. Priority Mail
  • Canada Purchases $50 or more - $20.00 for USPS

International Orders

KEY-BAK accepts orders for the United States and Canada through this website. For orders shipped elsewhere, please contact International Sales Department at

Questions or Comments?

If you have questions about your KEY-BAK, please contact Customer Service at: 909-923-7800 or

Get In Touch

Feel free to contact us by phone at (909) 923-7800 or contact us using the form below and we will get back to your shortly. Thank you for your interest in KEY-BAK retractable products!

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