Sales Support Representative


West Coast Corporation (WCC) is an employee-owned company located in Ontario, California.  Founded in 1948 and known world-wide as the inventor of products that have become “American Classics” according to the New York Times, we serve customers globally with quality products under the brands KEY-BAK, KEY-BAK Promotional Products, T-REIGN and Boomerang.  Our products are found on diverse markets including hardware, hotel, restaurant, health care, casino and gaming, manufacturing, security and law environment, and outdoor activities. 

We are seeking a Sales Support Representative who is passionate about helping people and promoting our products for our growing company.  This position will be responsible for generating revenue using leads from previous trade shows as well as via marketing leads.


  • Generate revenue using leads from previous trade shows by outbound calls and emails.
  • Follow-up on leads to achieve quarterly goals.
  • Promoting monthly specials to current database.
  • Offering assistance to our web customers.
  • Support sales team with preparing for tradeshows and follow-ups after shows.
  • Support sales team with reports, overflow calls and attending monthly sales meetings.
  • Generating business into our new channels using marketing leads.
  • Provide our inbound calls with quotes, tracking information, status updates.
  • Provide product information to customer.
  • Provide customers with freight quotes and packaging information.


  • Minimum 1-2 years of sales support experience.
  • Experience working in the manufacturing industry a plus.
  • Effectively interface with others in a collaborative manner with strong interpersonal communication and organization skills.
  • Excellent verbal and written communicate skills.
  • Exceptional data-entry skills.
  • Experience in operation of CRM System.
  • Quick learner who can implement new skills into execution of responsibilities.
  • Excellent attention to detail.
  • Exceptional time management skills.
  • Sense of urgency.

 We offer a competitive salary and benefits package.  If you are interested in this fantastic opportunity to join an employee-owned, growing company, please submit your resume and cover letter to  EOE/M/F/V/H

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